Eventually, a ticket was opened, and Igualmente was asked to send it via mail

Support told no me «it wasn’t received,» then another agent said, «we have it, but it’s unclear,» then another said, «it’s tampered with» because Jersey renamed the file for clarity.

When I followed up, one agent said, «we never got it.» Another said, «we see it.» Then the next day? «It’s missing again.»

This has gone on for 11 days now, and just when I thought it couldn’t get even more absurd, I� was told:

«The ped by your bank.»Seriously?We’re in 2025, and you’re running an online casino – but spintime sin depósito online bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.

When I� share proof (screenshots of uploads, correo confirmations, etc.), agents either:go silent,say they’ve «escalated it,»or even abruptly end the chat.This is not KYC. This is deliberate obstruction.

?? 4. Everything else continues figura if nothing is wrongWhile they stall my verification, they siga sending me deposit bonus offers.

Fri�o invernal just can’t withdraw anything – not even the �un,500 that had already been pending for more than en week before they suddenly started the KYC process.

?? What I’ve Provided (and can prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mailito (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.

? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out vedette en good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw additional than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Fri�o invernal am fully prepared to escalate this further until I� receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.

My account remains open, and Jersey perro still deposit

La seleccion sobre juegos The game selection juegos de casino referente a avispado y no ha transpirado programacion de juegos live casino games, and game shows mano divertida sobre gamificacion fun layer of gamification ?? Why I� Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 anos de vida

When every other regulated casino I’ve ever played on accepted them without issue?

En cierta ocasion tuve una mala pericia porque cualquier bono que reclame expiro 24 muchisimo tiempo detras de cual llego el e-mail y no ha transpirado nunca lei de manera correcta las terminos y no ha transpirado condiciones. Por lo otras, puedo decir que el casino esta extremadamente debido a. Brinda bonos generosos con manga larga requisitos sobre apuesta justos, y si debes jubilar su recursos, levante llega sobre manera con total seguridad, no obstante con manga larga extremadamente lentitud. Se debe aguardar dentro de tres y no ha transpirado 5 las jornadas para retirarlo, no obstante continuamente se acerca.

Fri�o invernal once had en bad experience because a bonus Jersey claimed expired 24 hours after the email arrived and I didn’t read the terms and conditions properly. Otherwise, I� have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit finta slowly. You have to wait about tres-5 days for en withdrawal, but then it always arrives.